performance-driven leader, informed by academic study and professional experience. adaptable team-player, successful at working in a variety of environments and industries. enterprising problem-solver and inclusionary collaborator always interested in new challenges and diverse perspectives.

September 2023– Present

Director, Business Operations • Noche Mexican BBQ • Louisville, KY

• Manage compliance processes including documentation, payroll, and records management.
• Audit records for accuracy, maintaining audit readiness and resolving discrepancies.
• Prepare financial and operational reports to support leadership decisions.
• Coordinate workflows and stakeholder communications to align operations with strategic goals.

December 2019 – December 2024

Management Consultant & Bookkeeper • Valley TT Enterprises • Southwest Wyoming (remote) 

• Oversaw financial operations, including bookkeeping, reporting, and compliance monitoring.
• Reviewed and processed financial documentation to ensure accuracy.
• Streamlined administrative processes to improve efficiency.
• Collected and analyzed data to support management decisions.

July 2018 – October 2019

Ticket Operations Coordinator • D.C. United • Washington, District of Columbia

• Supervised 10–15 staff in a high-volume operations environment.
• Investigated and resolved financial and documentation discrepancies.
• Coordinated cross-team communication to ensure reporting accuracy.
• Managed projects analyzing sales trends and inventory.

July 2014 – February 2016

Customer Service Representative • Republic Bank • Louisville, Kentucky

• Executed high-volume financial transactions with precision and confidentiality.
• Resolved account and documentation discrepancies with customers and internal teams.
• Delivered excellent customer service to personal and business clients.

M.A. in Organizational Leadership

Western Kentucky University

Outstanding Graduate Student Awardee 2023

B.S. in Organizational Leadership & Sociology

Western Kentucky University

summa cum laude

• Communication 
• Problem-solving 
• Detail-oriented 
• Administration 
• Customer Service 
• Organizational Leadership 
• Diversity, Equity, & Inclusion

• Microsoft Office
• QuickBooks
• Google Suite
• & other industry specific software programs

Available upon request.